Terms of service

Terms of Service

Last updated: 31 July 2026

These terms govern your use of ghar.co.za and any purchase you make from us. By using the site or placing an order, you agree to them.

1. Who we are

  • Legal name: CDG Consulting PTY LTD T/A GHAR

These details are provided in line with section 43 of the Electronic Communications and Transactions Act.

2. Our stock

We sell brand overstock, end-of-range, ex-display and imperfect home goods, alongside pieces we design ourselves.

Most items are one of a kind and will not be restocked. Where a piece is described as one of one, it means exactly that.

We sell the same stock in our Fourways warehouse and on this site, from one shared inventory. Occasionally an item sells on the floor at the same moment it sells online. If that happens we will contact you and refund you in full within 5 business days. We're sorry in advance; it's the cost of selling genuinely one-off things in two places.

3. Product descriptions and images

We describe our stock as accurately as we can, including its faults. Where an item has a known fault, we say so on the product page and show it in the photographs.

Colours vary between screens. Natural materials — wood, stone, ceramic, wool, leather — vary between pieces. Minor variation is not a defect. If exact colour matters, come and see the item in Fourways before you buy.

4. Prices

  • All prices are in South African Rand.
  • Prices [include / exclude] VAT at 15%. [Adjust once VAT registration is confirmed.]
  • Delivery is charged separately and shown before you pay.
  • We may change prices at any time. The price that applies is the one displayed when you place your order.

If an item is listed at an obviously incorrect price, we may cancel the order and refund you in full rather than fulfil it. We'll tell you as soon as we spot it.

5. Orders

Placing an order is an offer to buy. A contract only forms when we send you a confirmation that the item is reserved and ready to be delivered or collected.

We may decline an order where:

  • The item is no longer available
  • The price or description was materially wrong
  • We can't deliver to your address
  • Payment isn't authorised
  • We reasonably suspect fraud

If we decline, we refund you in full.

6. Payment

Payment is processed by our payment provider on their secure hosted checkout. We never see or store your card details.

We accept the methods shown at checkout. Goods remain our property until paid for in full.

7. Delivery and collection

Delivery within Johannesburg is charged by area. Large items are quoted separately. Collection from our Fourways warehouse is free.

Delivery timeframes are estimates, not guarantees. Measure your doorways, passages and stairwells before ordering large items — we can't refund delivery costs because something didn't fit.

Risk passes to you on delivery or collection.

Full detail: [link to Delivery & collection page]

8. Returns

You may cancel an online order within 7 days of receiving it, and you have 6 months to return faulty goods. Faults we disclosed and you accepted at purchase are not returnable.

Full detail: [link to Returns & Refunds]

9. Green points

Green points are our own estimate of the carbon dioxide equivalent (CO₂e) avoided by buying a piece from us instead of buying the equivalent new. One point represents approximately one kilogram of CO₂e.

They are estimates, not measurements, and not a certified carbon offset. They are calculated from published reuse research applied to an item's weight and category. They do not represent a verified reduction in emissions, they are not audited by a third party, and they cannot be traded, redeemed, or claimed against any carbon accounting obligation.

Our method and sources are published at [link]. We may revise the method, and figures may change.

10. Your account

If you create an account, keep your password secure and tell us if you think it's been compromised. You're responsible for activity under your account.

11. Our content

The text, photographs, logo and design on this site belong to us or our suppliers. Don't copy, resell or republish them without written permission. You may share links to our pages freely.

12. Liability

We're responsible for delivering goods that match their description and are fit to use. Nothing in these terms limits your rights under the Consumer Protection Act, and nothing limits our liability for death, personal injury or fraud caused by us.

Beyond that, and to the extent the law allows, we are not liable for indirect or consequential loss — including loss of profit, loss of use, or costs arising from delivery delays.

We don't guarantee the site will always be available or error-free.

13. Your information

We process your personal information in line with POPIA. See our [Privacy Policy].

14. Changes

We may update these terms. The version that applies to your order is the one published when you placed it.

15. Law and disputes

These terms are governed by South African law, and the South African courts have jurisdiction.

If something goes wrong, contact us first at [email] — most things are sorted in a phone call. If we can't resolve it, you may refer the matter to the National Consumer Commission or the Consumer Goods and Services Ombud.